Shipping policy
Shipping Policy
At Heretics, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand how we handle your orders.
Shipping Methods and Delivery Times
Processing Time:
All orders are typically processed within 1–5 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods:
We offer various shipping options, including standard and expedited shipping. Delivery times may vary based on your location and the selected shipping method:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- International Shipping: We are proud to offer international shipping. Delivery times and costs may vary based on your location, and customs duties may apply.
Shipping Charges
Shipping costs for all orders are calculated at checkout based on the shipping method you select and your delivery location.
Occasionally, we may offer free shipping promotions on specific items or order types. These will be clearly indicated on the product page.
Pre-Order Items
Certain products may be available for pre-order. These items will be clearly marked on the product page.
Pre-order Disclaimer:
- If you place an order that includes both in-stock and pre-order items, your entire order will be held until the pre-order items are ready for shipment.
- Estimated shipping dates for pre-order items will be provided on the product page. Please note that these dates are subject to change based on availability and production timelines.
- If you would like to receive in-stock items sooner, we recommend placing separate orders.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number to monitor your shipment. If you have any questions about your order or shipping status, please contact our customer service team.
Contact Us
For any inquiries regarding our shipping policy or your order, please contact us at:
📧 info@heretics.com
We appreciate your support.